Refund & Cancellation Policy

This policy explains when you may cancel a service and when refunds may be issued by Novait Driver.

Cancellation

• Customers may cancel a service before work begins.
• If technical work has already started, refunds may not be available.

Refunds

• If our technician is unable to provide the agreed service due to our fault, a full or partial refund may be issued at our discretion.
• Refunds, where applicable, will generally be processed within 7–10 business days.

How to Request

To cancel a service or request a refund, contact us at support@novaitdriver.com with your name and service details.